My book, Seashells in the Desert, takes place in a Harvey House dining facility in Winslow, Arizona in 1895. In researching the book, I learned many interesting facts about Fred Harvey. Here are a few:
1. Fred Harvey, an English immigrant, arrived in America in 1853 with 2 Pounds in his pocket – a mere pittance, even for that day and age.
2. He immediately found a job as a “pot wollaper” – fancy name for dishwasher.
3. He is known as the “Father of the America Service Industry.”
4. His restaurant and hotel management methods are taught still today in business schools.
5. A quote from Mr. Harvey: “Our business is to please cranks. Anyone can please a gentleman.”